Special Orders

Books on First is happy to special order any available book not on our shelves. If the book you want is available in-stock at our warehouse, place your order with us by Saturday and we can usually get it for you by the following Tuesday or Wednesday.

Sometimes we are able to order out-of-print and other hard-to-find books which you are seeking, but those may take two weeks to arrive.

No deposit is required, unless the book is an especially difficult book to bring in.

We will hold the book for you for two weeks.

While Books on First welcomes special orders, and appreciates your business, to keep costs down for everyone, please let us know if you are no longer interested in buying the book or need more time to come pick up your order.

We are also happy to reserve a book that you find on our shelves. Again, we would appreciate your letting us know if you are no longer interested in buying the book.

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Returns
We certainly understand the dismay when you excitedly buy a new treasure for yourself or a loved one only to find that great minds think alike and you now have two copies.

To ensure the joy of each person getting a beautiful, brand-spanking new book, CD, or tape, from Books on First, we can accept returns only for items in perfect resellable condition. For example, no smudges, foreign matter or writing on the book, no creases on the pages, cover or spine, and no opened shrink-wrap/packaging. Returns must be accompanied by a store receipt within 2 weeks of purchase and credit will be issued for merchandise (and sales tax) only.

We cannot accept returns of magazines, newspapers, cards or food-related items.

We encourage any returns due to defects (e.g. missing pages or parts), so that we can notify the original publisher/manufacturer.

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Checks (Personal or Company)
For purchases of $5.00 or more, we accept checks at time of sale with signed photo identification like a driver’s license, check-cashing card or company/school i.d. tag. Checks must have current address and telephone #, and be for exact amount of total. For returned checks, we must charge you any fees/costs incurred and require your payment within 24 hours of notification.
We cannot accept third-party checks.

Credit Cards
For larger purchases, we are currently accepting Discover, VISA, & MasterCard. The card must be in your name or you are an authorized signatory on record with the credit card company. If we cannot receive payment on the charge, we must additionally charge you any fees/costs incurred and ask that you make payment within 24 hours of being notified of the problem.

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Privacy Policy

Welcome to www.booksonfirst.com ("this Site"). Books on First is sensitive to privacy issues on the Internet and wants you to know what information we learn about you when you visit this Site, what we do with that information, and how you can change the information we have.

When you visit this Site, we recognize only your domain name and not your e-mail address. We will see your e-mail address only if you fill out a form or send us an e-mail message.

There are times, however, when we may need information from you, such as your name, address and/or other information about yourself and/or your Company. If you provide such information by requesting information from us, by registering on a page, by filling out a survey, by participating in any contests or on-line events sponsored by Books on First or otherwise by voluntarily telling us about yourself or your activities, we will collect that information in order to respond to your inquiry, send you information about our products & services or otherwise communicate with you, as well as to improve our products & services and the content of this Site. We do not transfer any information collected at this site to any third parties.

If you do not want to receive e-mail from us, please contact us either by telephone, facsimile, USPS, or e-mail info@booksonfirst.com

This Site may contain links to other sites such as Books on First's sales affiliates. While we hope these sites share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites. Books on First reserves the right to change or update this policy at any time by posting a notice to that effect on this Site. Please refer to this Site's Terms of Use for more information.

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