Browse Books: Business & Economics / Total Quality Management

Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization By C. William Crutcher, Fernando Flores (Foreword by) Cover Image
$24.95
Usually Ships Out to You in 3-7 Business Days
This book is nonreturnable. Once we accept this order, it cannot be cancelled and your payment will not be refunded.
Lean Turnaround (Pb) By Art Byrne Cover Image
$41.00
Usually Ships Out to You in 3-7 Business Days
This book is nonreturnable. Once we accept this order, it cannot be cancelled and your payment will not be refunded.
Zero Acceptance Number Sampling Plans By Nicholas L. Squeglia Cover Image
$84.00
Usually Ships Out to You in 3-7 Business Days
This book is nonreturnable. Once we accept this order, it cannot be cancelled and your payment will not be refunded.
The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization By Tracey Richardson, Ernie Richardson Cover Image
$36.00
Usually Ships Out to You in 3-7 Business Days
This book is nonreturnable. Once we accept this order, it cannot be cancelled and your payment will not be refunded.

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COVID-19 2023

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