Return Policy

Returns

We certainly understand the dismay when you excitedly buy a new treasure for yourself or a loved one only to find that great minds think alike and you now have two copies. 

To ensure the joy of each person getting a beautiful, brand-spanking new book, CD, or tape, from Books on First, we can accept returns only for items in perfect resellable condition.  For example, no smudges, foreign matter or writing on the book, no creases on the pages, cover or spine, and no opened shrink-wrap/packaging.  Returns must be accompanied by a receipt within 2 weeks of purchase and credit will be issued for merchandise (and sales tax) only. 

We cannot accept returns of magazines, newspapers, cards or food-related items.

We encourage any returns due to defects (e.g. missing pages or parts), so that we can notify the original publisher/manufacturer.

COVID-19 2023

COVID-19 fight update:

Please respect our service team and fellow patrons who may want to continue to wear face coverings, keep a physical distance or do the safest thing for their & their loved ones' health & safety.

 

  
How to physically distance: Just stay 8 books laid end-to-end from your fellow booklover!

Whether you think the devastating effects of this novel coronavirus have been overblown or not, let's all work as a community to stay safe and keep our local businesses here for you!